Your Privacy Matters to Us
We built raden69 around your trust. This privacy policy explains how we collect, use and protect your personal information when you open an account, deposit via DANA, OVO...
How We Handle Your Information
raden69 collects personal information you provide during account registration, including your name, email, phone number and identity verification details. We also collect transaction data when you deposit through DANA, OVO, GoPay or QRIS, and gameplay activity to improve your experience. We use this information to verify your identity, process payments, prevent fraud, and comply with local regulations in supported Indonesian regions. Your
data is encrypted and stored securely. We do not sell your personal information to third parties. We may share limited data with payment processors and regulatory authorities where local law permits.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
Privacy Standards We Follow
Encryption Standard
All payment transactions through DANA, OVO, GoPay and QRIS use industry-standard SSL encryption to protect your financial information.
Identity Verification
We verify your identity during account creation to prevent fraud and comply with anti-money-laundering regulations in supported regions.
Secure Storage
Your personal data is stored on protected servers with restricted access, regular security audits and backup systems to prevent loss.
Third-Party Audits
We conduct regular security reviews and work with independent auditors to ensure our privacy practices meet international standards.
Compliance Team
Our dedicated compliance officers monitor regulatory changes and ensure raden69 meets privacy laws in Indonesia and supported markets.
Incident Response
If a data breach occurs, we notify affected users immediately and work with authorities to investigate and prevent future incidents.
Consistency Across Our Platform
What Protects Your Account
Two-Factor Authentication
Enable two-factor authentication in your account settings to add an extra security layer beyond your password.
Session Management
Your login sessions are monitored for suspicious activity. You can view active sessions and log out remotely from your dashboard.
Password Security
We recommend strong, unique passwords and never store your password in plain text. Change your password regularly for added protection.
Withdrawal Verification
When you request a withdrawal to DANA, OVO, GoPay or QRIS, we verify your identity to prevent unauthorized fund transfers.
Fraud Detection
Our system monitors for unusual account activity, suspicious login attempts and irregular transaction patterns in real time.
Data Retention
We retain your personal information only as long as necessary to provide services and comply with legal requirements in Indonesia.